Privacy Policy

1. Who we are

Zoeyouth (“we”, “us” or “our”) is a movement studio that publishes general, non-medical information about simple functional training. For the purposes of data protection law, we act as the controller of the personal information described in this policy. Our studio is located at Gympie Rd, Chermside QLD 4032, Australia. You can reach us by telephone on +61 7 3117 5300 or through the contact handle admin@zoeyouth.world referenced on our Contact page.

This policy applies to the website published at the domain zoeyouth.world and to enquiries you send to us through it. It does not apply to third-party websites that we may link to, which operate under their own privacy practices.

2. Information we collect

We aim to collect as little information as possible, and only what is necessary to respond to you and to keep the website functioning.

Information you provide

• Contact details such as the name and email address you enter into our contact form.
• The content of your message, including any details you choose to include when describing your enquiry.
• Consent records, such as confirmation that you agreed to be contacted in response to your enquiry.

Information collected automatically

• Technical data such as browser type, device type, and general approximate location, which your browser shares with most websites.
• Usage data, only where you have permitted analytics cookies, to understand which pages are read. See our Cookie Policy for details.

We do not ask for, and request that you do not send, sensitive information such as health details, financial information or government identifiers through this website.

3. Why we use your information

We use the information described above for clearly defined and limited purposes:

• to read your enquiry and reply to you by email;
• to keep a simple record of correspondence so we can follow up appropriately;
• to maintain the security and proper operation of the website;
• where permitted, to understand in aggregate how the website is used so we can improve its clarity.

We do not use your information to make automated decisions that produce legal or similarly significant effects, and we do not sell personal information.

4. Lawful basis for processing

Where data protection law requires a lawful basis, we rely on the following:

• Consent, which you give by submitting the contact form and ticking the consent box, and which you may withdraw at any time.
• Legitimate interests, namely operating and securing a small informational website, balanced against your rights and expectations.
• Legal obligation, where we are required to retain or disclose certain records by applicable law.

5. Sharing and disclosure

We treat your information as confidential and share it only where necessary:

• with service providers who help us host the website or deliver email, under appropriate confidentiality and data-processing terms;
• where required by law, regulation, or a valid request from a public authority;
• to protect the rights, property or safety of our visitors or our studio.

We do not transfer your personal information to third parties for their own marketing purposes.

6. How long we keep your information

We keep personal information only for as long as it is needed for the purpose for which it was collected:

• Enquiry correspondence is generally retained for up to twenty-four months after our last contact, then deleted or anonymised.
• Consent records are kept for as long as needed to demonstrate that consent was given.
• Aggregated analytics, where collected, does not identify you and may be retained in summary form.

When information is no longer required, we take reasonable steps to delete it securely or render it anonymous.

7. Security measures

We apply reasonable technical and organisational measures appropriate to a small website, including encrypted connections (HTTPS) for data in transit, restricted access to enquiry records, and regular review of the services we rely on. While no method of transmission or storage can be guaranteed to be completely secure, we work to protect your information against unauthorised access, alteration or disclosure.

8. Your rights

Depending on your location, you may have some or all of the following rights in relation to your personal information:

• the right to access a copy of the information we hold about you;
• the right to request correction of inaccurate or incomplete information;
• the right to request deletion of your information in certain circumstances;
• the right to object to or restrict certain processing;
• the right to data portability, where applicable;
• the right to withdraw consent at any time, without affecting earlier processing;
• the right to lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law and may need to verify your identity first.

9. Children’s privacy

This website is intended for a general adult audience. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the date shown at the top of this page. We encourage you to review this policy periodically.

11. How to contact us

If you have questions about this policy or about how your information is handled, please contact Zoeyouth at Gympie Rd, Chermside QLD 4032, by telephone on +61 7 3117 5300, or through the contact handle admin@zoeyouth.world noted on our Contact page.